Privacy Policy
Last updated: Juli, 01, 2026
At Nenúfar, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Full name
Email address
Billing address
Shipping address
Telephone number (if provided)
Payment information processed through secure third-party providers
We may also collect certain technical information automatically, such as your IP address, browser type, device information, and website usage data through cookies and analytics tools.
How We Use Your Information
We use your information to:
Process and fulfil orders
Communicate regarding purchases and customer service enquiries
Provide shipping updates
Improve our website and services
Send newsletters and marketing communications when you have given your consent
Comply with legal obligations
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties that assist us in operating our business, including payment processors, shipping providers, email marketing platforms, and website service providers. These parties are required to protect your information and use it only for the purposes for which it was shared.
Cookies
Our website uses cookies to enhance your browsing experience and understand how visitors interact with our site. You may modify your browser settings to decline cookies; however, this may affect certain website functionalities.
Your Rights
If you are located within the European Economic Area, you have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your information
Restrict or object to certain processing activities
Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the details below.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with legal obligations.
Contact
If you have any questions regarding your privacy, we're always happy to help.
Nenúfar
Crafted in Portugal